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Terms of service

Terms & Conditions

Table of Contents

  1. Scope of Application
  2. Conclusion of Contract
  3. Right of Withdrawal
  4. Prices and Payment Terms
  5. Shipping and Delivery Conditions
  6. Retention of Title
  7. Warranty and Liability for Defects
  8. Liability
  9. Applicable Law
  10. Alternative Dispute Resolution

1) Scope of Application

1.1 These Terms and Conditions (hereinafter referred to as “T&C”) of Haraca GbR (hereinafter referred to as “Seller”) shall apply to all contracts for the delivery of goods concluded between the Seller and a consumer or business customer (hereinafter referred to as “Customer”) regarding the goods presented in the Seller’s online shop. The inclusion of the Customer’s own terms and conditions is hereby rejected unless otherwise agreed.

1.2 A consumer within the meaning of these T&C is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

1.3 A business customer within the meaning of these T&C is a natural or legal person or a partnership with legal capacity acting in the exercise of their commercial or self-employed professional activity when concluding a legal transaction.

2) Conclusion of Contract

2.1 The product descriptions contained in the Seller’s online shop do not constitute binding offers by the Seller but serve to enable the Customer to submit a binding offer.

2.2 The Customer may submit the offer via the integrated online order form in the Seller’s online shop. By clicking the button completing the order process after placing the selected goods in the virtual shopping cart and completing the electronic ordering process, the Customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart.

2.3 The Seller may accept the Customer’s offer within five days by:

  • sending the Customer a written order confirmation or confirmation in text form (e.g. e-mail),
  • delivering the ordered goods to the Customer,
  • or requesting payment from the Customer after the order has been placed.

The contract shall come into effect at the time when one of the aforementioned alternatives first occurs.

2.4 If a payment method offered by PayPal is selected, payment processing shall be carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.

2.5 If the payment method “Amazon Payments” is selected, payment processing shall be carried out via Amazon Payments Europe s.c.a., Luxembourg.

2.6 The contract text will be stored by the Seller after conclusion of the contract and transmitted to the Customer by e-mail.

2.7 Before submitting a binding order, the Customer may identify and correct input errors using the usual keyboard and mouse functions.

2.8 Different languages are available for concluding the contract. The specific language selection is displayed in the online shop.

2.9 Order processing and communication generally take place via e-mail.

3) Right of Withdrawal

3.1 Consumers are generally entitled to a statutory right of withdrawal.

3.2 Further information regarding the right of withdrawal can be found in the Seller’s withdrawal policy.

4) Prices and Payment Terms

4.1 Unless otherwise stated in the product description, the prices indicated are total prices including statutory VAT. Any additional shipping and delivery costs are indicated separately in the respective product description.

4.2 The available payment methods are communicated to the Customer in the Seller’s online shop.

4.3 If a payment method offered through PayPal is selected, payment processing shall be carried out via PayPal.

4.4 If a payment method offered through Shopify Payments is selected, payment processing shall be carried out by Stripe Payments Europe Ltd., Dublin, Ireland.

Further information:
Shopify Payments Terms

5) Shipping and Delivery Conditions

5.1 If the Seller offers shipment of the goods, delivery shall be made within the specified delivery area to the delivery address provided by the Customer.

5.2 If delivery fails for reasons for which the Customer is responsible, the Customer shall bear the reasonable costs incurred by the Seller as a result.

5.3 If the Customer acts as a business customer, the risk of accidental loss and accidental deterioration of the goods shall pass to the Customer upon handover to the shipping company.

5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply.

5.5 Self-collection is not possible for logistical reasons.

6) Retention of Title

The delivered goods shall remain the property of the Seller until full payment has been made.

7) Warranty and Liability for Defects

Unless otherwise stated below, the provisions of statutory liability for defects shall apply.

8) Liability

8.1 The Seller shall be liable without limitation:

  • in cases of intent or gross negligence,
  • in cases of injury to life, body, or health,
  • due to a guarantee promise,
  • under mandatory statutory liability provisions.

8.2 In the event of negligent breach of essential contractual obligations, liability shall be limited to the foreseeable damage typical for the contract.

8.3 Any further liability is excluded.

9) Applicable Law

All legal relationships between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.

10) Alternative Dispute Resolution

The Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.