Refund policy

Right of Withdrawal

A. Cancellation Policy

Introduction

Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us:

Haraca GbR
Virchowstr. 18
59077 Hamm
Germany

Phone: 0176 32463884
E-Mail: info@haraca.de

by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

You may use the attached model withdrawal form, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you. In no event will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

General Information

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure suitable packaging to provide adequate protection against transport damage.
2. Please do not return goods freight collect.
3. Please note that the above points 1-2 are not prerequisites for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.

To:

Haraca GbR
Virchowstr. 18
59077 Hamm
Germany

E-Mail: info@haraca.de

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / provision of the following service ()

 

Ordered on () __________________ / received on () __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if submitted on paper)

 

Date

(*) Delete as appropriate.